Waltham Embroidery & Screen in Waltham, MA Open now

Reviews about Waltham Embroidery & Screen

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  June 09, 2019, by Ben B
  I called this business to discuss making T-shirts for a friend of mine to hand out to people who went on his boat. All I wanted to know was what type of artwork file they required. I planned on bringing in the file and choosing a few different shirts to try out. The store worker on the phone was INCREDIBLY RUDE. All he kept saying in a tone of voice that seemed like I was bothering him by trying to give him business was "how many shirts do you want". SIMPLY TERRIBLE CUSTOMER SERVICE. DO NOT USE THIS BUSINESS. If they can't even be polite on the phone to a potential customer, imagine how they will treat you once they have your money!!! It's amazing places like this are in business. For the store owner, who I hope will care enough to talk to the person who answered the phone today, my call was at 9:45 AM on Wed June 5th.